Last Updated: January 2025 | Effective Date: January 2025
Bd 88 is fully committed to protecting the privacy of its users and this policy applies to all users in Bangladesh. This privacy policy describes what types of information we collect, how we use it, and how we keep it secure. By accessing the platform or creating an account, you are considered to have agreed to this policy. We reserve the right to update this policy at any time and will endeavor to notify users in advance of any significant changes. We recommend visiting this page regularly to stay up to date with the latest policy.
We collect two types of information from you — what you voluntarily provide and what is automatically collected during your use of the platform. At registration, your name, email address, mobile number, date of birth, and Bangladeshi address are collected. A copy of your national ID or passport may be requested for identity verification purposes, which is stored on secure encrypted servers. For financial transactions, payment method details (such as mobile banking numbers) are collected, though full card numbers or PINs are never stored. Additionally, your device's IP address, browser type, operating system, and activity logs on the platform are automatically recorded and used to improve security and service quality.
The information we collect is primarily used to manage your account, verify your identity, and ensure secure transactions. We use your information to personalize platform services and display content according to your preferences. Your contact information is also used to provide customer support, resolve complaints, and offer technical assistance. Transaction and activity data is analyzed to prevent fraud, detect money laundering, and maintain platform security. With your consent, new offers, updates, or promotional information may be sent via email or SMS, and you have the option to withdraw this consent at any time.
Bd 88 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared with trusted partners for payment processing, identity verification, and technical services, all of whom operate under strict confidentiality agreements. We are legally obligated to provide information in response to valid requests from law enforcement or regulatory authorities in Bangladesh. Information may be disclosed to relevant authorities in cases of suspected financial crime or fraud. Such sharing is always limited to the minimum information necessary, and protecting your privacy remains our highest priority.
Our platform uses cookies and similar technologies to enhance your browsing experience and keep your login session active. Your consent is obtained before using non-essential cookies (such as analytics or preference-related cookies) beyond those that are strictly necessary. You can disable cookies at any time through your browser settings, though this may limit some features of the platform. We do not use third-party advertising tracking cookies, and your browsing history is never shared with external advertisers. Session cookies are automatically deleted when the browser is closed, while persistent cookies are removed after a set expiry period.
We use industry-standard encryption technology to protect your personal and financial information, applicable to both data in transit and data at rest. Our servers undergo regular security audits, and firewalls and access controls are in place to prevent unauthorized access. Only staff members who require access for their work can view your information, and all access is logged. However, no method on the internet is 100% secure, so while we take every precaution, we cannot guarantee absolute security. In the event of a security breach, we will promptly notify affected users and take the necessary steps.
Under applicable laws in Bangladesh, you have several rights regarding your personal data that we respect. You may request a copy of your stored information at any time and ask for corrections to any inaccurate data. After closing your account, you may request deletion of your data; however, certain information may need to be retained for a specified period due to legal or regulatory requirements. To opt out of promotional communications, use the unsubscribe link in any email or notify our support team. For any requests or complaints related to your data, please contact our support team and we will endeavor to respond within 30 business days.
We retain your information while your account is active and for as long as necessary to provide our services. Even after an account is closed, certain data may be retained for up to five years for legal obligations, dispute resolution, or fraud prevention purposes. Records of financial transactions must be kept for the period required under Bangladesh's financial regulations. Once the designated retention period ends, data is securely deleted or anonymized. If you have any questions about data retention, please contact our support team.